How ZYCI Works With Customers

ZYCI is a mission-critical manufacturing platform for customers who value reliability, transparency, and long-term performance over hype or shortcuts.

We work with teams operating in high-consequence environments—where parts must be right, delivery must be predictable, and accountability matters. Our role is to reduce risk, not introduce it.

What You Can Expect

Realistic commitments
We do not over-promise. When we commit, it’s because the work has been evaluated, planned, and resourced to be executed correctly.

Precision execution
Quality is built into every step—from planning and programming through machining, finishing, inspection, and documentation.

Disciplined growth
We scale capacity intentionally, in step with our ability to maintain quality, delivery performance, and clear communication.

Clear, fast communication
If something changes, you’ll know early—along with the impact and a plan to address it.

Respect for critical work
We understand the importance of the systems our parts support and the consequences of failure. That responsibility guides how we operate.

Our View on Partnerships

ZYCI aims to become the supplier you don’t need to constantly re-quote or re-qualify—because expectations are clear, performance is predictable, and trust has been earned.

We think beyond the print. We understand what happens downstream if a part is late, out of tolerance, or poorly documented. Our goal is to be a long-term manufacturing partner, not a transactional vendor.

When Things Don’t Go Perfectly

Manufacturing is complex. Issues can happen.

What matters is how they are handled: rapid communication, clear ownership, accountability, and collaborative resolution. ZYCI addresses problems directly and early, with the customer’s program and schedule in mind.

No hype. No surprises. Just disciplined execution.

Our History

ZYCI was founded in 2013 by Mitch Free, a machinist-turned-entrepreneur with decades of experience in aerospace manufacturing, operations, and industrial technology. ZYCI is Mitch’s fourth successful business, and he continues to serve as CEO with a deep, hands-on passion for manufacturing and aerospace.

The company began as a quick-turn supplier of low-volume, high-complexity machined parts—supporting customers who needed precision, speed, and reliability on challenging programs. From the start, ZYCI focused on disciplined execution, realistic commitments, and close collaboration with engineering and procurement teams.

Over time, many of those early prototype and low-volume projects evolved into repeat programs with increasing production volumes. As demand grew, ZYCI grew with it—intentionally and responsibly—adding capacity, systems, and talent to support higher-volume, repeating work without compromising quality or delivery.

Today, ZYCI supports both quick-turn, high-complexity machining and sustained production through dedicated facilities and production cells. This dual capability allows us to support customers from early development through full-rate production.

Throughout its growth, ZYCI has remained committed to the principles it was founded on: precision execution, honest communication, disciplined growth, and long-term customer relationships.

ZYCI exists to take responsibility for manufacturing when the stakes are high.